Unity Salon & Spa Center LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us via phone, email, or text message.

This Privacy Policy should be read together with our Terms & Conditions, available at:
👉 https://myunitysuites.com/terms-and-conditions

By using our website or services, you agree to both this Privacy Policy and our Terms & Conditions.

1. Information We Collect

We may collect the following personal information:

Full name

Email address

Phone number (including mobile number)

Billing and payment details

Appointment and booking information

Business details (for suite renters)

Website usage data (IP address, browser type, cookies, analytics)

Information is collected when you:

Book an appointment

Fill out a form

Subscribe to communications

Contact us directly

Interact with our website

2. How We Use Your Information

We use your information to:

Provide and manage salon services

Process payments and bookings

Send appointment confirmations and reminders

Respond to inquiries and customer support requests

Send promotional offers (if opted in)

Improve website performance and customer experience

Comply with legal obligations

3. SMS Communications & Opt-In Policy (A2P 10DLC Compliant)

By providing your mobile phone number and submitting a form on our website, booking page, or in person, you expressly consent to receive text messages from Unity Salon & Spa Center LLC regarding:

Appointment confirmations

Appointment reminders

Service updates

Customer support responses

Promotional offers (if opted in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

Opting out will stop all future SMS messages unless you re-enroll.

Your consent to receive text messages is not a condition of purchase.

Full messaging terms are also outlined in our Terms & Conditions:
👉 https://myunitysuites.com/terms-and-conditions

4. Mobile Information Sharing Statement (Required for A2P Approval)

We do not sell, rent, trade, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be shared with service providers strictly necessary to deliver messaging services (such as our CRM and SMS platform provider).

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Payment processors

Scheduling platforms

CRM and communication providers (including GoHighLevel)

Legal or regulatory authorities if required by law

All vendors are required to protect your data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

Improve website functionality

Analyze traffic

Enhance user experience

You may disable cookies in your browser settings.

8. Your Privacy Rights

You have the right to:

Request access to your personal data

Request correction or deletion

Opt out of marketing communications

Withdraw SMS consent at any time

To exercise these rights, contact:

📧 [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted at:
👉 https://myunitysuites.com/privacy-policy

Continued use of our services constitutes acceptance of any updates.

11. Contact Information

Unity Salon & Spa Center LLC
919 West Michigan Ave
Pensacola, FL 32505

📧 [email protected]
📞 +1 850-232-9108